Good American transformed its inventory management with Xemelgo’s RFID technology, achieving accurate real-time updates and reducing cycle count times to just 30 minutes. This solution has minimized stock discrepancies, optimized item location processes, and improved the overall shopping experience by ensuring quick and efficient inventory management across all sales channels.
ABOUT GOOD AMERICAN
Founded in 2016 by Emma Grede and Khloé Kardashian, Good American is a fashion brand focused on inclusivity and body positivity. They offer high-quality denim, tops, activewear, swimwear, and more, in sizes ranging from 00 to 32 Plus.
As a certified B-Corporation, Good American is dedicated to sustainability and positive social impact. They continually innovate to meet the diverse needs of their customers, with a mission to empower all women through stylish, comfortable clothing.
CHALLENGES
Good American encountered a range of challenges as they worked to refine their inventory management system in response to rapid growth:
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Managing Inventory Manually
Labor-intensive and error-prone, manual tracking caused stock discrepancies. -
Meeting RFID Requirements
Integrating RFID technology to meet partner demands required significant process adjustments. - Lack of Real-Time Inventory Insight
Without real-time monitoring, stock management bottlenecks hindered efficient item tracking and customer service.
SOLUTIONS
RESULTS
Rapid Inventory Checks
Significantly reduce the time to <30 minutes required for cycle counting 6,000+ items on a daily basis, allowing employees to dedicate more attention to other essential tasks.
100% Inventory Accuracy
Minimize discrepancies and enhance overall inventory management, ensuring that stock information is always reliable and up-to-date.
Enhanced Customer Satisfaction
Ensure that products are consistently available and can be quickly located, contributing to a more seamless and satisfying shopping experience for customers.
CONCLUSION
By implementing Xemelgo's solutions, Good American has improved inventory accuracy and operational efficiency, meeting RFID compliance requirements while setting the foundation for long-term improvements across their expanding stores. This collaboration supports Good American's values of inclusivity and quality, and as they grow, Xemelgo remains crucial in maintaining scalable and effective inventory processes.