---
title: "Voyage Medical Solutions: RFID Healthcare Inventory | Xemelgo Case Study"
description: Learn how Voyage Medical Solutions scaled across 60+ hospital stock locations with Xemelgo RFID, turning hour-long counts into 30-second scans.
image: https://xemelgo.com/hubfs/Voyage%20Case%20Study.png
---

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# SUCCESS STORY

# How Voyage Medical Solutions Keeps DME in Reach Across a Growing Hospital Network

##### Voyage Medical Solutions places braces, crutches, and other durable medical equipment directly inside hospital departments across Texas, so care teams have what patients need close at hand. Its reps manage hundreds of SKUs and thousands of items across more than 60 stock locations, and every new hospital adds more rooms to cover. Keeping that equipment ready depends on knowing exactly what’s on the shelf in every room.

![Voyage Medical Solutions Logo](https://xemelgo.com/hs-fs/hubfs/logo.png?width=142&height=107&name=logo.png)

 

![knee brace adjustment on patient](https://xemelgo.com/hs-fs/hubfs/63cab45af2503.jpeg?width=950&height=600&name=63cab45af2503.jpeg "knee brace adjustment on patient")

 OVERVIEW

**Industry**: Healthcare Distribution / Durable Medical Equipment 

---

**Website**: [www.voyagemedicalsolutions.com](https://www.voyagemedicalsolutions.com)

---

**Partners**: [ScanTexas](https://scantexas.com), [Zebra](https://www.zebra.com/us/en.html)

 OUTCOME AND BENEFITS

- Stockroom counts that once took an hour now take about 30 seconds, up to 120x faster than counting by hand
- A live comparison against the last count replaces delayed reconciliation reports built by hand
- Misplaced items are flagged automatically when RFID reads them in the wrong storage area
- A custom dashboard shows real-time usage and stock levels by location, replacing manual spreadsheet exports

 THE COMPANY

## About Voyage Medical Solutions

A brace or a pair of crutches is often one of the first things a patient needs after surgery or a sports injury. Since 2016, Voyage Medical Solutions has evaluated, designed, fabricated, and fitted custom and off-the-shelf orthotic devices that help patients recover faster.

As a stock and bill partner to hospitals across Texas, Voyage places that equipment directly inside hospital departments, so care teams can reach it the moment a patient needs it. That model only works if the equipment is actually there. Every storage room in every hospital has to be stocked, counted, and kept accurate, even as the network keeps growing.

![doctor holding brace with patient](https://xemelgo.com/hs-fs/hubfs/63cab45d249f5.jpeg?width=950&height=600&name=63cab45d249f5.jpeg "doctor holding brace with patient")

![hospital exterior](https://xemelgo.com/hs-fs/hubfs/3-Nov-13-2026-12-51-29-7823-AM.png?width=1227&height=924&name=3-Nov-13-2026-12-51-29-7823-AM.png "hospital exterior")

 THE OPPORTUNITY

## Counting Every Room as Fast as the Network Grows

Product moves constantly inside a hospital. Staff carry equipment across floors and between buildings every day, and Voyage doesn’t manage those staff. Voyage needed a reliable way to know where its inventory actually was, without depending on people outside its own team.

Voyage reps had built a dependable process for staying on top of it. They walked every storage room and tallied each item by hand. That discipline kept rooms stocked and accurate, but counting a single room could take an hour. The process worked well when the footprint was smaller.

The count was only half the job. Afterward, reps compared what they found against the previous count by hand, then waited for that comparison to turn into a report. By the time the report arrived, it was a static snapshot. It was accurate the moment it was pulled and outdated soon after.

As Voyage’s hospital network grew, every new location brought more rooms, more SKUs, and more ground for reps to cover. Voyage needed a way to count that could keep up with the growth, without adding hours of hand counting for every new hospital.

 TESTIMONIAL

## What Our Customers Say

“What used to take an hour in a room now takes us 30 seconds with Xemelgo.”

DIRECTOR OF OPERATIONS, VOYAGE MEDICAL SOLUTIONS Stephen Ochsner

 THE SOLUTION

## RFID Stockroom Audits in Seconds

Voyage partnered with systems integrator ScanTexas and Xemelgo to tag every item in its inventory with RFID. Now a rep walks into a stockroom with a Zebra RFID handheld scanner. Every tagged item in the room is read in seconds, and the count is complete. Reps keep the counting discipline they had already built and apply it far faster.

To make reporting as fast as the scan, Xemelgo turned Voyage’s existing reports into a custom dashboard. The dashboard shows live usage and stock levels by location, replacing the spreadsheet exports the team used to rely on.

The same system gives reps an instant comparison against the last count, so they no longer wait on a report pieced together by hand. Every scan shows what needs restocking and catches anything that has moved or gone missing since the last count

![inventory stock room](https://xemelgo.com/hs-fs/hubfs/Voyage%20Medical%20Solutions%20Case%20Study-2-1.png?width=300&height=368&name=Voyage%20Medical%20Solutions%20Case%20Study-2-1.png "inventory stock room")

**THE XEMELGO DIFFERENCE** 

## **Operational Outcomes and Key Results**

Hand counting a room used to take a rep about an hour. With Xemelgo it takes about 30 seconds, up to 120 times faster than counting manually. For reps who cover several hospitals in a day, that time adds up quickly.

Every scan now tells the team exactly what needs restocking. The automatic comparison against the last count catches anything that has moved or gone missing, so reps can act on it before it becomes a problem.

Reporting changed in the same way. Instead of exporting spreadsheets and waiting on reports, the team works from a live dashboard built around Voyage’s own reporting needs. It shows usage and stock levels across every location in real time.

“We’re able to go in, scan the room, and know exactly what’s there,” Ochsner says. “It’s made everything a lot more accurate.”

![tagged DME in cabinet](https://xemelgo.com/hs-fs/hubfs/Voyage%20Medical%20Solutions%20Case%20Study-1.png?width=300&height=616&name=Voyage%20Medical%20Solutions%20Case%20Study-1.png "tagged DME in cabinet")

![Inventory Cycle Count](https://xemelgo.com/hs-fs/hubfs/Inventory%20Cycle%20Count.png?width=2000&height=1422&name=Inventory%20Cycle%20Count.png "Inventory Cycle Count")

 CONCLUSION

## The Confidence to Keep Growing

With RFID from Zebra, ScanTexas, and Xemelgo, Voyage Medical Solutions now counts a DME stockroom up to 120 times faster than by hand. That speed matters because Voyage’s hospital network keeps expanding, and every new hospital brings more rooms, more SKUs, and more ground for reps to cover.

With Xemelgo, Voyage can keep pace with that growth without giving up accuracy along the way. Braces, crutches, and other DME are on the shelf when patients need them, however large the network gets.

“From our standpoint, Xemelgo has given us the confidence to scale our business without worrying about product accountability,” Ochsner says.

 ABOUT RENEGADE MATERIALS

 

Renegade Materials is an advanced composite materials manufacturer supplying high-performance prepregs, resins, and adhesives to the aerospace industry. Every material they produce has a carefully controlled usable life outside of frozen storage. From the moment a roll of prepreg or batch of resin leaves the freezer, it begins accumulating thermal exposure against an engineering-defined allowable limit. Each material has its own exposure specification, making accurate tracking essential to maintaining product integrity and meeting stringent aerospace requirements.

![Renegade 3](https://xemelgo.com/hubfs/Renegade%203.png)

 CHALLENGES

1. **Supporting growth with scalable processes:** As production expanded, tracking hundreds of temperature-sensitive materials, each with unique out-of-freezer exposure limits, required an automated solution capable of scaling alongside the business while maintaining exceptional accuracy.
2. **Reducing manual administrative effort**: Teams across shipping, engineering, quality, and production recorded a significant number of material transactions each day. Automating these routine activities would reduce administrative workload while allowing personnel to focus on higher-value manufacturing and quality initiatives.
3. **Improving visibility across facilities:** Materials routinely moved between multiple production areas and freezers. Renegade wanted every transfer automatically captured, providing complete thermal exposure history, immediate visibility into accumulated out-of-freezer time, and proactive notifications as materials approached their allowable exposure limits.
4. **Enhancing material traceability:** With multiple large freezers and active production, the team sought faster, real-time visibility into material locations, eliminating time spent searching for inventory and improving production efficiency.

SOLUTIONS

 

Renegade deployed Xemelgo’s cloud-based RFID platform that automatically tracks every temperature-sensitive material from receiving, production and shipment. RFID tags applied to incoming raw materials and finished goods are read by fixed RFID readers installed at freezer, production, and warehouse access points, automatically recording every movement without manual data entry.

The solution integrates directly with Epicor ERP to automate material consumption recording while maintaining a complete, permanent history of out-of-freezer exposure for every lot. Custom dashboards provide real-time visibility into material status, accumulated thermal exposure, location, and audit-ready reporting, supporting customer certifications and regulatory compliance.

RESULTS

 

**$100k+ Reduced Scrap Risk**

 

Accurate out-of-freezer records mean materials are never unknowingly processed past their limit.

 

 

**95% Faster Temperature log retrieval**

 

A lot's full history goes from a 30 minute manual search to seconds, shareable with customers instantly.

 

 

**5+ hrs Time Returned to the Team**

 

Automated search and audit tools cut the time spent chasing down inventory.

 

 

**100+ Daily Manual Log Entries Eliminated**

 

Every freezer event, transfer, and touch point captured automatically. No one writes anything down.

CONCLUSION

 

Data accuracy is not a process improvement. It is a business requirement. Renegade Materials built a system with Xemelgo that removed that risk entirely and discovered that solving the immediate problem was just the beginning. The data now flowing through their operation is opening a path toward a smarter, more analytically driven factory. For any manufacturer working with high-value, time-sensitive materials, that is what getting ahead of the problem actually looks like.

 

 ![](https://xemelgo.com/hs-fs/hubfs/Renegade%20Photo%204-png.png?width=283&height=377&name=Renegade%20Photo%204-png.png)

### Discover how Voyage Medical Solutions Keeps DME in Reach with Xemelgo's RFID Solution

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